- INTRODUCTION
1.1 In order for Click Business Supplies to provide you with your office supplies, Click Business Supplies processes personal data relating to its customers.
1.2 This privacy policy sets out important information about our data processing activities; it supersedes earlier versions of this policy. We encourage you to take the time to read the contents of this privacy policy so you can better understand what personal data we process, why we process it, what happens to your personal data, and what rights you have in relation to it. It applies to the processing of personal data in relation to services provided by Click Business Supplies, including the operation of our website www.clickbusinesssupplies.co.uk
- WHO HOLDS YOUR INFORMATION?
2.1 When we refer to "Click Business Supplies," "us," "we," or "our," we mean Click Business Supplies (company number: 13316447) of Bramerton Business Centre, Bramerton Road, Hockley, Essex, SS5 4UE.
2.2 Click Business Supplies is the Controller of your personal data.
- THE INFORMATION WE COLLECT ABOUT YOU
3.1 When we refer to "personal data," we mean information about an individual from which that person can be identified.
3.2 We process the following personal data about you:
- Personal Contact Details: Such as name, address, contact telephone numbers, email address, age, gender, lifestyle information, and other information provided when registering on our website.
- Technology Information: Such as your IP address, operating system, browser type, login data, time zone settings, location, and other technical data related to the devices you use to access our website.
- Transaction Information: Details of transactions you carry out through our website and the fulfillment of your orders.
- Payment Information: Billing data such as credit card and debit card numbers and expiration dates.
- Credit Application Information: Data provided in credit application forms and credit limits.
3.3 We do not process special categories of personal data or data related to criminal convictions or offenses.
3.4 Aggregated statistical data about your browsing activities may be processed but is not usually classified as personal data unless linked to your personal information.
3.5 Our services and website are not intended for children, and we do not knowingly process data related to children.
- HOW WE COLLECT YOUR INFORMATION
4.1 We collect information about you from different sources, including:
4.1.1 Directly from you:
- When you submit information to us through our website (e.g., by filling in forms or subscribing to our mailing list).
- When you correspond with us via post, phone, email, social media, or otherwise.
4.1.2 From a third party:
- From credit reference agencies (Credit Safe, Callcredit, Equifax, and Experian).
- From publicly available sources such as Companies House and the Electoral Register.
- From payment service providers.
- From analytics providers like Google Analytics and Google Ads.
4.1.3 From your device when you access our website.
- HOW WE USE YOUR INFORMATION
5.1 There are several reasons why we process your personal data:
|
Purpose |
Types of Data |
Lawful Basis for Processing |
|
To contact you |
Personal Contact Details |
Performance of a contract or potential contract; legitimate interests (e.g., running our business, updating records, debt recovery); compliance with legal obligations. |
|
To manage our relationship with you (e.g., performing credit checks, notifying you of changes, and administering records) |
Personal Contact Details, Transaction Information, Technology Information, Payment Information, Credit Application Information |
Performance of a contract or potential contract; legitimate interests; compliance with legal obligations. |
|
To provide support |
Personal Contact Details, Transaction Information, Technology Information |
Performance of a contract or potential contract. |
|
To deliver advertisements, suggestions, and recommendations about goods or services |
Personal Contact Details, Transaction Information, Technology Information |
Legitimate interests (e.g., business growth and marketing strategy); consent for direct marketing communications and non-essential cookies. |
|
To administer and protect our business and website (e.g., troubleshooting, maintenance, fraud prevention) |
Personal Contact Details, Technology Information, Transaction Information, Payment Information |
Legitimate interests (e.g., IT service provision, fraud prevention); compliance with legal obligations. |
|
To comply with legal obligations (e.g., identity verification, fraud prevention) |
Personal Contact Details, Technology Information, Transaction Information, Payment Information, Credit Application Information |
Compliance with legal obligations. |
5.2 If you fail to provide requested personal data, we may not be able to perform the contract with you.
- WHO WE SHARE YOUR INFORMATION WITH
6.1 We may share your personal data with:
- Prima and Evolution X: Provider of our ERP/CRM and website platform.
- Credit reference agencies and banks: For credit checks.
- Service providers: For IT and administrative support.
- Payment providers: For transaction facilitation.
- Advisors and potential buyers: If our business is sold or integrated with another business.
6.2 Transfers outside the EEA are subject to safeguards to protect your data.
- YOUR RIGHTS
7.1 Under data protection laws, you have rights including:
- Accessing personal data we hold about you.
- Correcting inaccurate information.
- Requesting deletion of your data.
- Objecting to certain processing activities.
- Withdrawing consent.
- CONTACT US
8.1 If you have questions about how your personal data is processed, contact us at sales@clickbusinesssupplies.co.uk or write to:
Click Business Supplies, Bramerton Business Centre, Bramerton Road, Hockley, Essex, SS5 4UE.
8.2 For complaints, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.